Frequently Asked Questions

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Whether it is possible to customize multi-category small batch orders?

Yes, usually our MOQ for each size/pattern is 500pcs, but our sales will give you the best solution according to your needs.

How to control the quality?

We have our own QC team, for each item and each order, we arrange QC to check and send a report for your confirmation. You can also find a third-party inspection institution for checking goods, and we will fully cooperate.

Can you provide OEM service?

Yes, of course we can do. We have taken many OEM orders for overseas supermarkets and chain stores ,and big sellers on cross-border platform. We have rich experience in OEM.

Do I need to pay the mold fee?

If you choose a design draft in our public pattern, you don't need to pay the mold fee. If you customize it and need to open the mold, you need to pay the mold fee. When the order quantity reaches a certain amount, the mold fee can be refunded.

What is your payment term?

We usually accept for 30% T/T in advance, and 70% before shipment or copy of BL as main payment term, of course also can negotiated according to the order.

What are the ways of trade?